https://repository.hneu.edu.ua/handle/123456789/30899 2026-04-12T19:48:57Z https://repository.hneu.edu.ua/handle/123456789/32455 Назва: Quality management technologies of railway transport services Автори: Novikova M.; Kondratenko N.; Schevchenko V. Короткий огляд (реферат): The relevance of the research topic is stipulated by the crisis phenomena that are taking place in the development of the transport industry of Ukraine, which are caused both by the aggravation of internal contradictions in the development of subjects of this sphere, and by the influence of external negative factors related to the economic and political crisis in the country. The purpose of the work was to determine the problems of managing the quality of services provided in railway transport sector. The features of modern transport services have been determined, the issue of effective training of personnel in the conditions of using advanced training technologies has been raised, and the characteristics of the provision of services by JSC “Ukrzaliznytsia” has been provided. Based on economicmathematical models, it has been proven that the profit dynamics of railway transport enterprises depends to a large extent not only on their technical and technological capabilities, but also on socio-economic factors regarding the need and possibility of using technologies for managing the quality of services. It has been determined that the abovementioned discrepancies and problems significantly affect the level of service quality management technology of enterprises in this sector. A conclusion has been made about the need to increase the efficiency of service quality management technology of railway transport enterprises based on the use of modern approaches to the comprehensive study of consumer needs and further improvement of consumer qualities of transport services in order to generate profit, increase the social significance of railway transport and obtain competitive advantages in the future. The results of the study can be used to develop a state strategy for regional development, as well as to devise plans and recommendations for the development of railway transport enterprises at different levels of management. 2021-01-01T00:00:00Z https://repository.hneu.edu.ua/handle/123456789/32454 Назва: Modelling the Process of Assessing the Corruption Orientation of Regulatory Legal Acts Автори: Losyev M.; Holovko O.; Skorin Yu. Короткий огляд (реферат): In the conditions of growing requirements for methods and means of combating negative phenomena of society, prevention and deterrence of corrupt actions of officials by creating new and editing old normative legal acts can significantly limit the development of such offenses and have a positive effect on the economic state of the country. The urgent task is to develop simple and effective methods of modelling and assessing the level of corruption orientation of normative legal acts. The paper examines the problem of quantitative assessment of the negative phenomenon of corrupt activity of officials, which can be stimulated by regulatory and legal acts. The purpose of the article was to improve the methods and techniques of analysis of the process of assessing the quality of normative legal acts by modelling their corruption orientation. The methods of fuzzy set theory and fuzzy logical inference, as well as the methods of probability theory are used in the process of modelling the quantitative assessment of the level of corruption oriented legal acts. The proposed approach makes it possible to simultaneously take into account separate criteria that are based on subjective assessments and have uncertainties of various natures, and are also characterized by a large number of them with their inequality and antagonism. At the same time, the modelling process provides the possibility of using both a clear and unclear representation of the initial data, reduces the influence of subjectivity of expert evaluation factors of a heuristic nature. There is no need to determine the weight of each individual factor when forming a global criterion for deciding on the level of corruption orientation of a normative legal act. On the basis of the obtained values of the global criterion, a decision is made to choose one or another variant of the normative legal act. The paper examines the stages of implementation of the proposed approach to assessing the level of corruption orientation of the normative legal act on the reclamation of forestry lands disturbed as a result of amber mining. The results of the work can be useful in the development of drafts of new legislation, as well as for researchers of methods of control and management of complex technical and economic systems. 2021-01-01T00:00:00Z https://repository.hneu.edu.ua/handle/123456789/30900 Назва: Управління розвитком № 2 (Т. 19) Автори: Харківський національний економічний університет імені Семена Кузнеця Короткий огляд (реферат): «Управління розвитком» – це науковий рецензований журнал із відкритим доступом, який публікує оригінальні дослідницькі та оглядові статті, що мають вплив на сферу менеджменту. Журнал охоплює різноманітні теми з широкого кола академічних дисциплін, пов’язаних із дослідженнями організації та менеджменту, таких, як економіка, фінанси, банківська справа, корпоративне та державне управління, а також інформаційні технології та їх роль у покращенні ефективності управлінської, економічної й підприємницької сфер. 2021-01-01T00:00:00Z