Modelling of outsourcing of business processes of it companies

Abstract

The object of research within the framework of this work is the process of outsourcing business processes of IT companies. In the context of this work, the problem of the lack of a complex of economic and mathematical models for determining the strategic advantages of IT companies, taking into account the wishes of its outsourcing partners, was solved. An improved methodology for modeling the outsourcing of business processes of IT companies is presented in order to support decision-making in the field of information economy. The analysis and formalization of the interaction of the IT company with partners was carried out, on the basis of which the goals and limitations of this process were formed. The proposed procedure for choosing the strategic advantages of an IT company, taking into account the wishes of its outsourcing partners. Based on the optimization modeling toolkit, the procedure for calculating the comprehensive success rate of the entire chain of the IT company's outsourcing system is determined. An experiment was conducted regarding the choice of strategic advantages taking into account outsourcing partners on the example of “Chameleon Soft” IT company.