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http://repository.hneu.edu.ua/handle/123456789/29316
Полная запись метаданных
Поле DC | Значение | Язык |
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dc.contributor.author | Gruzd M. V. | - |
dc.date.accessioned | 2023-04-22T19:00:13Z | - |
dc.date.available | 2023-04-22T19:00:13Z | - |
dc.date.issued | 2023 | - |
dc.identifier.citation | Gruzd M. V. Monitoring methodology the quality of the administrative services provision by the state and centers of administrative services provision / M. V. Gruzd // Антикризове регулювання економіки у 2023 році : теорія та практика в умовах європейської інтеграції України [Електронний ресурс]: матеріали Всеукраїнської науково-практичної конференції, 17 лютого 2023 р. : тези допов. – Львів – Торунь : Liha-Press, 2023. – С. 42 – 46. | ru_RU |
dc.identifier.uri | http://repository.hneu.edu.ua/handle/123456789/29316 | - |
dc.description.abstract | The mechanisms of implementation of the principles of international quality management in public administration to ensure the provision of high-quality administrative services are defined. A systematic structuring of factors is proposed to determine the degree of influence on the quality of the provision of administrative services of various factors involved in the provision of administrative services. Methodical approaches to monitoring the quality of administrative services and customer satisfaction with the level of provision of services by the state and administrative service centers are considered. According to the results of the analysis of the experience of assessing the quality of the provision of administrative services by the bodies of executive power and local self-government, the most effective methods of monitoring were determined. | ru_RU |
dc.language.iso | en | ru_RU |
dc.subject | administrative services | ru_RU |
dc.subject | monitoring | ru_RU |
dc.subject | evaluation | ru_RU |
dc.subject | quality | ru_RU |
dc.subject | state power | ru_RU |
dc.subject | local self-government | ru_RU |
dc.subject | centers of administrative services provision | ru_RU |
dc.title | Monitoring methodology the quality of the administrative services provision by the state and centers of administrative services provision | ru_RU |
dc.type | Article | ru_RU |
Располагается в коллекциях: | Статті (ДУПАЕП) |
Файлы этого ресурса:
Файл | Описание | Размер | Формат | |
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Gruzd_Maryna_тези_ОНУ.pdf | 88,45 kB | Adobe PDF | Просмотреть/Открыть |
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