Forecasting demand for tourist services by travel agency

Abstract

The purpose of the research is to develop a business model that allows you to automate the process of accounting, analyzing and forecasting demand for tourist services in the information system of a travel agency. The object of the research is the information system of a travel agency. The subject of the research is a web application for accounting for client requests and generating statistical reports. The research method is structural-object modeling using CASE tools. An analysis of the subject area was performed, requirements for the functionality of the system were determined, use case diagrams were constructed and a database model was developed, a web application was implemented based on the "client-server" architecture using the Django, PostgreSQL, HTML/CSS and JavaScript technology stack. The application allows you to register user requests, store data on destinations and categories of tourist services, perform query filtering, generate reports, and also provides multi-level authorization for users of different roles.