The specifics of business processes in restaurant industry regarding food delivery

dc.contributor.author	Zhu L.
dc.contributor.author	Kotlyk A.
dc.description.abstract	The conference paper examines business processes related to food delivery in the restaurant industry. The advantages and challenges of in-house delivery systems are analyzed, including their impact on customer satisfaction, operational efficiency and cost management. Particular attention is given to the role of digital technologies in delivery optimization and customer relationship development.
dc.identifier.citation	Zhu L. The specifics of business processes in restaurant industry regarding food delivery / L. Zhu, A. Kotlyk // Глобалізаційні процеси та адаптивні стратегії менеджменту в умовах невизначеності : зб. матеріалів І Міжнар. наук.-практ. конф., 30 квітня 2026 р., Україна, Одеса, Міжнародний університет. - Київ, 2026. - С. 115–119.
dc.identifier.uri	https://repository.hneu.edu.ua/handle/123456789/40934
dc.language.iso	en
dc.subject	business process
dc.subject	restaurant industry
dc.subject	food delivery
dc.subject	logistics
dc.subject	customer service
dc.subject	digital technologies
dc.subject	operations management
dc.title	The specifics of business processes in restaurant industry regarding food delivery
dc.type	Article

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