Digital technologies in public administration

Abstract

The article explores the transformative impact of digital technologies on public administration. As information becomes a strategic resource, its integration into government processes is essential for sustainable development and effective governance. The study identifies the key tasks and directions of digitalization in the public sector, highlighting the importance of e-governance, e-services, and e-democracy. Based on the analysis of global practices and institutional requirements, the paper outlines the prerequisites for successful digital transformation, including infrastructure development, digital literacy, regulatory support, and procedural optimization. The findings emphasize the role of digital public services in enhancing transparency, accessibility, and citizen engagement, ultimately contributing to a more democratic and service-oriented state.