Effectiveness indicators of social media marketing campaign

Abstract

The paper deals with the effectiveness indicators of social media marketing campaign. It is suggested to organize all metrics in two groups: quantitative and qualitative – that helps to fix both coverage, and engagement - emotional indicators. Quantitative indicators are: the coverage of audience: number of members/followers, taking into account number of views and sample user's analysis. Qualitative indicators are: social actions, resonance, informational perception of brand, engagement indicators.